ab99: Understand Clearly
How Your Information
Is Used
Certain information is required during registration, login, payment, support and security verification. In this policy we explain in simple terms what information is collected, why it is collected, how long it is kept and how you can exercise your rights.
What data does ab99 collect?
ab99 uses limited and necessary information to create your account, secure login, verify payments and provide support. We do not ask for information that is not necessary to provide the service.
Information you provide directly
- Account Information: Secure form of username, registered mobile number, email and password.
- Identity Verification Information: Name, date of birth or identity document information if necessary to verify age and ownership.
- Payment Information: Deposits, withdrawals, mobile financial service numbers and transaction references.
- Support Information: Messages, screenshots, or problem information you send to Support.
Information Automatically Generated During Use
- Devices & Connections: IP address, browser, device type and approximate session information.
- Security Log: Login times, failed login attempts, password reset requests and suspicious activity.
- Practical information: Non-identifying analytics information to understand which pages or features are being used.
User Experience: If you don't understand why any information is being asked for, you can ask the support team before submitting it. Never send password, PIN or full OTP to support.
Why is your information used?
ab99 uses information for specific purposes. The following table shows, from the user's point of view, what types of information might be needed for which tasks.
| work | Information used | your control |
|---|---|---|
| Account activation | Mobile, Username, Security Log | necessary |
| Login and password reset | Mobile number, OTP request, device information | necessary |
| Deposit and withdrawal verification | Transaction record, payment number, reference | necessary |
| Identity and Age Verification | Limited information on identity documents | conditional |
| Support solution | Your messages, screenshots, account identification | at your request |
| Promotional messages | Email or mobile | Compliant |
| Selling information | Personal information | no |
Marketing Control: If you do not wish to receive offers or promotions, you may opt-out by contacting support or opting out of your account preferences.
How do cookies work?
Cookies are small technical files that help the site remember your session, perform security checks and make pages usable. Login, language selection or some security features may not work properly without cookies.
Type of cookies
- Essential Cookies: Required for login session, security verification and form submission.
- Preferred Cookies: Helps remember language, device or usage preferences.
- Analytics Cookies: Provides de-identified information to understand which part users are having problems with.
Your choice: You can delete or limit cookies from the browser settings. However, disabling essential cookies may prevent login or payment verification.
When may information be shared with third parties?
ab99 does not sell your personal information. However, limited information may be shared with certain parties to complete user services, comply with the law or prevent fraud.
- Payment Services: Transaction information required with mobile financial services or related processors to complete deposits or withdrawals.
- Legal Request: Information required if there is a valid government or court order.
- Safety Investigation: Limited information on fraud, unauthorized login or financial risk verification.
- Technical Services: Providers of hosting, security or support tools, who are bound by privacy terms.
Basic Principles: It is not part of ab99's policy to sell user information to advertisers, data brokers or unnecessary third parties.
What measures are in place to protect data?
Technical, administrative and user-oriented precautions work together in information security. So we advise not only system security but also user safe behavior.
Platform level protection
- Data exchange over a secure connection.
- Secure storage without leaving passwords directly.
- Monitoring abnormal logins, repeated failed attempts and suspicious transactions.
- Limit employee access and view information on an as-needed basis.
- Bringing the concerned user to the support process when problems are detected.
your to do
- Log out when you're done logging in to another device.
- Do not share OTP, Password or Payment PIN with anyone.
- Enter ab-99.com directly without logging in from suspicious links.
Actual limitations: No system on the Internet is risk-free. If a security incident has potential impact ab99 will take necessary steps to inform the user and mitigate the damage.
Minor User Information
ab99 is for adult users only. Anyone under the age of 18 is not permitted to create an account, submit information or use the Platform.
- Age verification may be done through registration and identity verification if necessary.
- Account termination and information removal procedures are initiated if minor user information is found.
- In case of doubt, the parent can quickly inform the support team with proof.
Parent Request: If you suspect the account or information is being used in your child's name [email protected] write to Do not send passwords or sensitive personal information by email.
What are your privacy rights?
As an ab99 user, you have the right to ask questions about your information, correct errors, and in some cases request that information be limited or deleted.
- View information: May ask if you have any information on the account.
- Correction: Can request correction of old mobile, wrong name or incomplete information.
- Deleted: You can request the deletion of certain information if it is not necessary for legal preservation.
- Withdrawal of Consent: Opt-out of promotional communications or optional information use.
- Objections: If you object to the use of any information, you can write with reasons.
How to request: Contact support by entering your username, last four digits of registered mobile number and request type. Information is not released without identity verification.
How long is the data stored?
Data retention time depends on the type of data, legal requirements and user service requirements.
- Active Account: Useful information is kept while the account is active.
- Closed Account: Records may be retained for a limited period of time for payment, dispute, security and legal reasons.
- Transaction Information: Necessary time is reserved for financial verification and resolution of complaints.
- Security Log: Time limits are kept to analyze risk and prevent unauthorized access.
- Marketing Choices: Withdrawal of consent terminates promotional use.
When Expired: Data is deleted, de-identified or rendered unusable when necessary.
How will I know when the Privacy Policy changes?
This policy may be updated due to new features, payment methods, legal requirements or security procedures. ab99 will take reasonable steps to notify users of material changes.
- This page will show the date of last update.
- Notices or account messages may be displayed on the site if necessary.
- Major changes may be communicated through registered communications.
Your use of the Service after the change will continue under the updated Policy. If you have objections to any changes, you can contact support.
Suggestion: Please read this page again if you change your payment, identity verification or marketing preferences.
How to send privacy questions or complaints?
Please write clearly if you would like assistance with viewing, correcting, deleting, using cookies, payment records or questionable information. This facilitates quick verification and resolution.
- Email: [email protected]
- Subject: Enter “Privacy Request” or “Privacy Complaint”.
- To add: Username, last four digits of registered mobile number, problem time and relevant screenshot.
- What not to send: Password, Full OTP, Payment PIN or unnecessary identity documents.
ab99's promise: After identity verification, the request will be reviewed and corrections, limitations or clarifications will be provided if necessary.
To protect privacy Practical principles of ab99
User experience, support, and security are factors that matter in the process.
Information as needed
As much information as is necessary for registration, payment or assistance is requested. Reasons should be explained if additional information is required.
Information is not sold
Personal information is not collected for the purpose of sale to advertisers or data brokers.
Clear explanation
Users will be able to understand in plain language why any information is being used, especially for payment and identity verification.
User request
Clear pathways are laid out to request information viewing, correction, deletion or termination of campaigns.
Secure access
Not all staff can see all information. Access should be limited to what is necessary for support or security purposes.
Quick action if at risk
In case of suspicious logins, unauthorized transactions or data risk, the user is assisted in verification and security measures.
Yours at ab99 Right to privacy
Users have the right to make decisions about their information.
Request to view information
You can send a verified request to the support team to find out what personal information is stored in your account.
error correction
If there is a mistake related to mobile, email or identity, you can apply for correction with proof.
Request for deletion
Certain information can be requested to be deleted unless there is a legal or financial preservation obligation.
Limiting use
If you have objections to the authenticity or use of any information, you can request limited use during the investigation.
Withdraw consent
Opt-out of opt-in campaigns, offers or unnecessary communications at any time.
Right to complain
If you suspect any ambiguity, delay or unauthorized use of information, you can make a written complaint.
Use ab99 with confidentiality
Learn about data use, payment verification, cookies and your rights before opening an account. Good practice is secure login, responsible use and getting help when needed.
For adult users only. Protect your information and account security with care.
